Useful Expressions
1. I must apologize for any inconvenience it may have caused you.
為此事可能給您帶來的不便，深表歉意。
2. We hope that this has not caused you any inconvenience.
我們希望這沒有給你們帶來不便。
3. We are sorry to hear that some of the books we sent you were incorrectly bound.
我們很遺憾獲悉我方所寄的部分書籍裝訂有誤。
4. Unfortunately, some mistakes were made and the goods have been improperly delivered.
很遺憾，發生了某些誤會，以至錯發了貨物。
5. We are very sorry that we are not in a position to place orders with you for these books.
很抱歉我們不能向你們訂購這些書本。
6. I regret to inform you that I can not attend the meeting on Friday.
很遺憾地告知你我不能參加周五的會議了。
7. We frankly admit that we were at fault and we are anxious to correct the consequences. Please
accept our regrets.
我們承認過失在于我方，我們愿意彌補損失。請接受我們的道歉。
8. With apologies once again. / With many apologies.
再次表示抱歉。/ 十分抱歉。
Practice 1
收信人：馬克
內容：你曾和他約定會面，但因為你的母親突然生病住院，因而未能赴約，寫信向他表示
道歉。
Practice 2
前天晚上你們寢室聚會。由于期末考試考得好，你很開心，還喝了很多酒。昨天整天昏昏沉沉的，不知要干什么。結果忘了你曾答應去火車站接你的朋友Susan。事后你打電話與她聯絡，均未聯系上她。特寫信表示道歉。
參考答案
Practice 1
August 20, 2004
Dear Mark,
I’m terribly sorry that I failed to come yesterday. I hope this did not mess you up completely, although I know that you had already made some special arrangements for our meeting. I’m very sorry about all that. However, my mother was ill and was sent to the hospital. It was impossible for me to leave her when she was in that state. I hope you will accept my sincere apologies.
Yours,
Linda
Practice 2
31 January, 2005
Dear Susan,
I’m awfully sorry I forgot to meet you at the railway station yesterday. We had an end-of-term party in our dormitory the night before. I was so proud of the final exam results that I drank like a fish all night. I felt dizzy all day yesterday and had little sense of what I should do. It was in the evening that I realized I forgot to meet you at the railway station. Since then, I’ve tried to call you several times, but I feel you are still angry with me and wouldn’t answer my phone call.
I promise this will not happen and wish you would forgive me.
Love
James
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